Pottery Barn and west elm

American Express® Terms and Conditions

• This offer is open to American Express® Platinum, and Gold Cardmembers whose accounts are valid and in good standing. An American Express® Platinum, and Gold Cardmember ("Cardmember") for the purpose of this offer means a person holding an American Express® Platinum or Gold card issued by American Express® Banking Corp. in India. 
• This offer is not valid for American Express® Corporate cards issued by American Express® Banking Corp. in India.
• This offer is not valid for American Express® Cards issued by a third party bearing the name or trademark or service mark or logo of American Express® ("Network Cards") issued in India.
• The offer in this program will be fulfilled at the merchants’ end only. This offer is being made purely on a “best effort” basis. Cardmembers are not bound in any manner to participate in this offer and any such participation is purely voluntary.
• This offer is being made purely on a “best effort” basis. Card members are not bound in any manner to participate in this offer and any such participation is purely voluntary.
• To receive this offer, purchase should be charged in full to the American Express® Card. No cash alternative is available.
• American Express® Banking Corp. is neither responsible for availability of services nor guarantees the quality of the goods/services and is not liable for any defect or deficiency of goods or services so obtained/availed of by the Card members under this offer. Any disputes with regard to the quality of goods/services availed shall be taken up with the merchant/service establishment directly. American Express® shall have no liability whatsoever with regard to the same.
• American Express® shall not be liable whatsoever for any loss/damage/claims that may arise out of use or non-use of any goods or services availed by Card member under this offer. American Express® reserves its absolute right to withdraw and/or alter any of the terms and conditions of the offer at any time without prior notice.
• Nothing expressed or implied in the program shall in any way waive or amend any of the terms and conditions of the existing Card member agreement with the Card issuer.
• Any disputes arising out of and in connection with this program shall be subject to the exclusive jurisdiction of the courts in Delhi only. 
• This offer is subject to partner Terms and Conditions provided below. 

Pottery Barn and west elm Terms and Conditions

Offer: Flat 15% discount on shopping for a minimum INR 50,000/-  at www.potterybarn.in, www.potterybarnkids.in, www.westelm.in, and shopping at participating retail stores of all brands Pottery Barn, Pottery Barn Kids and west elm. (Clicking the website urls will take you to the third-party website.)

• Offer is applicable for American Express® Platinum and Gold Charge Cardmembers.
• Offer is also applicable for Supplementary Cardmembers.
• Offer is valid on all products & categories except those products with pre-existing discounts and is valid on both online & offline purchases. This offer cannot be combined or clubbed with any other ongoing offers/discounts.
• Cardmembers will be offered a free home styling services by the brand’s design crew experts.
• Cardmembers can avail the home styling service by scheduling an appointment on 18008918888 (10:00 am to 7:00 pm Monday to Saturday).
• This offer cannot be clubbed with ongoing offers or discounted products.
• For availing the offer at stores/offline, Cardmembers can avail the discount by presenting their American Express® Card and calling out the offer at the time of billing.
• For purchases made online, on the payment gateway page, the offer will be visible which the Cardmembers will select post which the discount will be applied and the amount less discount will be paid by the Cardmember.
• The Offer will be valid from 1 May to 30 June 2025(both dates included).
• Discount will be applicable on the value of the product, exclusive of taxes. 
• For online purchases - Cardmembers must check delivery estimate for delivery address, pin code & selected products in their cart. Discount is not applicable on delivery charges. 
• These checks are made to ensure so that the Cardmember knows whether the pin code is serviceable, and the product can be delivered on the given address.
• This offer can be availed multiple times during the offer period.
• There is a minimum spend amount of Rs. 50,000/- required to avail the offer. 
• Offer is valid only upon payments made using eligible American Express® Card.
• There are no blackout dates applicable for this offer.
• This discount is applicable on all prices listed on the website or mentioned in stores, and offer cannot be clubbed with any offer.  
• The last date to raise queries for this offer is 30 June 2025.
• For queries related to orders or offer, Cardmembers can reach to our customer care team on helpline: 18008918888 (10:00 am to 7:00 pm Monday to Saturday) or write to us at [email protected]/[email protected] within 2 days of transaction date. 
• All incoming queries will be responded to within 2 business days’ time from date of receipt of query.

• List of participating stores:

• Merchant’s return/exchange/cancellation policy:

Potterybarn: https://www.potterybarn.in/returns-policy-pb   
west elm: https://www.westelm.in/Returns-Policy