Multi-Currency 

Accept payment in your customers’
currency – and get paid in yours.

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Overview

Why Multi-Currency?

Multi-Currency is a cross-border payment feature that enables frictionless online sales by offering your products and services in your customers’ local currency.

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blue dots graphic design background
Person holding cell phone and credit card
Person holding cell phone and credit card

Multi-Currency benefits
at a glance:

Multi-Currency benefits at a glance:

  • International Expansion 
    Reach Card Members across borders using over 100 submission currencies and 18 settlement currencies without the cost of establishing a local presence. 
  • Sales Generation
    Attract new international customers and help drive revenue via currency localization.
  • Efficient Foreign Exchange Management
    Convert currency automatically if submission is different than settlement currency.​
  • Simplified Operations
    Enjoy a more simplified processing experience from flexible settlement options to centralized account management.

How it works

  • A Card Member from U.K. visits a U.S. merchant’s website and chooses GBP as the currency.
  • The U.S. merchant’s site changes the list of prices from USD to GBP.
  •  
    The U.K. Card Member completes their purchase on the U.S. website by paying in GBP with their American Express® Card.
  •  
    The U.S. merchant receives payment in USD.
Person on cell phone
Person on cell phone

Multi-Currency
at work

The scenario

 

An international vinyl record company noticed a sharp drop-off in global sales and a high cart abandonment rate.

 

The solution

 

With Multi-Currency, the vinyl store saw higher conversions and sales, as customers were no longer surprised by currency conversion. Transparency in pricing led to customer confidence and a smooth shopping experience.

How to get started

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Contact your Amex representative to select your available submission and settlement currencies and to establish your Multi-Currency merchant account.

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Work with your certified payment processing partner and Amex to enable currency and connectivity for submission.

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Begin accepting Amex Card transactions in your selected foreign countries and receive payments in your selected currencies via your preferred settlement option.

Additional resources

American Express is committed to helping you create an experience that works for you and your customers.

FAQs

Additional resources

American Express is committed to helping you create an experience that works for you and your customers.

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TERMS AND CONDITIONS

All products and services may not be available to all merchants.