No need to wait for forms and leaflets in the post. We’ve posted all of the forms on this website here.
To save you time, we’ve posted most of the forms and leaflets on this website right here, making it easy for you to download them.
Many of these documents are in pdf format. You will need the free Adobe Reader software to view them.
- Merchant Acceptance Terms and Conditions
- Disputes and Chargebacks guide
- Data Security Operating Principles document
- Data Security Operating Policy
- My Merchant Account/OMS Terms and Conditions
- Secure Message Centre Brochure
- Payments and Reconciliation guide
- Quality Service Assurance document
- SEPA Declaration
- How to Understand Your Statement
- American Express Merchant Information Collection Form
- American Express Merchant Additional Information Collection Form
- American Express Direct Debit form
- UK Gross Pay Direct Debit form